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Table 4 10-step Process of Motivational Interviewing

From: State of the Art Physiotherapist-Led Approaches to Safe Aging in Place

Step

Goal of the Step

Physiotherapist action steps

1

Initiation of the subject

Use open ended questions to begin conversation about the health behavior

2

Explore their reasoning

Ask about reasons behind current behavior

3

Reflective listening

Provide brief summary statements to reflect back to them the thoughts and feelings being expressed about their reasons behind their current behavior

4

Explore benefit of behavior change

Use open ended questions to get them to articulate what the benefits of changing their behavior might be

5

Reflective listening

Provide brief summary statements to reflect back to them the thoughts and feelings being expressed about their reasons behind their current behavior

6

Explore ambivalence

Using a 0–10 scale (0 = not important at all, 10 = essential), have them rate how important it is to them to make this change

7

Explore ambivalence

Ask them why they rated it at that number and not a lower number

8

Explore and support their self-efficacy

Ask them on a scale of 0–10 (0 = not confident at all, 10 = extremely confident) how confident they are that they can change

Ask them why they rated it at that number and not a lower number

9

Explore and support their self-efficacy

Reinforce if they have had some success in the past and willingness to even consider and discuss changing the behavior

10

Explore their future plans and ideas

Encourage the patient to come up with solutions for themselves; Refrain from trying to suggest solutions